Wednesday, July 19, 2006

More Excellent Customer Service and other random tidbits...

I ordered a couple of shirts for the teenager from this website. We ordered 2 large shirts but got one large and one XL. I emailed them about returning the shirt for a large. They said I could either return the shirt or keep it and they would give us a gift certificate. We chose the GC option to save the hassle of shipping it back. They gave us a $20 GC!! The shirt was $15 or something originally. And on top of that, when the teenager washed the shirt it shrunk enough for him to wear it anyway, but what awesome customer service!

In bad customer service news, here is a store not to order from. I placed an order on June 5th for Father's Day. Two t-shirts. They were supposed to ship in June, then July, now August. I never one time heard from the company that the order was delayed, I only found out when I went to check my order status. They would not ship the item in stock unless I paid extra for shipping even though the delay was their fault. I cancelled my order yesterday.

VBS has been fun but tiring. The toddlers are getting tired as well. Thank goodness it's a 4 day week. I'm PMSing as well so that's not helping my exhaustion.

And the heat! It's so hot here. I'm a native Arizonan but even I am finding this summer's heat too much to bear. Not o mention the idiots who bought the house next door to me chopped down the 30 year old pine trees in their front yard over the weekend. The trees that shaded my driveway and the side of my house. What for you may ask? Well we don't know yet because they can't seem to get the stumps out of the ground. IDIOTS!

Today is day 10 of my new start with Weight Watchers. This week is hard as it always is for me when I'm PMSing. I'm just so tired and want to eat everything in site. I'm hanging on so far though.

The Princess is a daredevil. Her swimming is amazing! She went off the big diving board last week. The lifeguard was waiting at the bottom with the big floaty thing (I don't know what it's called) for her to grab on to when she jumped. But the Princess? She jumped over it! On purpose. Did I mention she's the youngest and smallest in her class? She's the only 4 year old in level 2 which is actually the 4th level of lessons in our city, and she's shorter than anyone else by a half a head. And she's the only one who went off the board by herself without someone to catch her at the bottom. And she's definitely the only one who jumped over the floaty thing! All my grey hair? Caused by that little girl!

3 Comments:

Blogger Karin said...

Well you can really tell who cares about return customers and who does not!

The toddlers were looking a little zombified today...poor babies.

And I agree...it's been nasty hot the last couple of weeks. Ugh. We need some rain already.

And why do people chop down trees? Really. Don't they understand the energy savings?

And yep, The Princess is a daredevil...lol! Clairol is your friend. ;)

3:50 PM  
Blogger PhoenixMom said...

Good luck with the princess. hehehehe

9:27 PM  
Blogger Janet said...

Good for the princess! It's kinda good thaat she's fearless. (sometimes)

that's too cool they sent you a gift certificate, too bad starwarsshop didn't care more.

8:43 AM  

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