ARGH!!!

So our air conditioning went out last night. We have an evap cooler which works really well when it's not too humid outside, so it worked fine for last night. Mark called the company at 7 AM to get someone out here. What happens is you call the company and the company calls a vendor to come fix whatever problem. The vendor is supposed to call within 4 hours. So I wait and wait and wait. I finally, at 1:30, decide I've waited long enough and call the company back. The woman who answers the phone says they have no record of us calling this morning. They haven't sent the call out. WHAT???? So I ask why? Because our contract expired on July 18th. Well, I sent them a check that had been cashed. I go to my bank website and see that the check went through on August 1st. Well, she doesn't knowwhat the deal is. She sends me to "processing" where the lady tells me that because my payment came in 10 days after the expiration date, that they put a hold on it. So, the contract actually started again TODAY!!! She transfers me back to service where a different guy answers the phone. He (are you ready for this) tells me that they sent the call out this morning to such and such a company. He doesn't know why they haven't called yet. At this point I tell him to hang on for a minute while I go BANG MY HEAD AGAINST A WALL!!! He calls them, they say they have no appointments for 2 WEEKS!!! So, he's called another company to come and they can schedule us for Friday, which is not unexpected in the summer in Arizona. It might be easier to just call someone else and get this fixed, but no matter what is wrong with it, and the unit is over 10 years old so who knows, it only costs me $5o. So I'll wait for Friday and hope the humidity stays low for the next couple of days!